Política de datos

XPERIENCE CUSTOMER MANAGEMENT S.A.S , identified with NIT 900.446.513-6, hereinafter XPERIENCE or The Company, informs you about the use of cookies on its website: www.xperiencedesign.co, hereinafter commonly referred to as the Portal.

WHAT ARE COOKIES??

A cookie is a file created by a website to obtain small amounts of data (name, e-mail, date of birth, telephone number, among others) of the user who is browsing. The cookie is installed in the user's browser enabling the website administrator to consult the information stored by the cookie.

Its main functions are:

To assist the user where the user's access credentials are stored, with the objective of making access more agile in case of re-entering the Portal.
Collect information about the navigation performed by the user and diagnose possible failures in the Portal, thus improving usability.

The information collected and stored by cookies corresponds to browsing information and as such cannot read or access any information from the user's computer. They only store information about navigation.

TYPES OF COOKIES:

There are multiple classifications for cookies according to various criteria of functionality or applicability as described below.

- According to their relationship with user information

User input cookies.
User identification or authentication cookies (session cookies only).
User security cookies.
Media player cookies.
Session cookies for load balancing.
User interface customization cookies.
Plug-in cookies to exchange social content.

- Depending on how long they remain active:

Session cookies: this remains active only for the duration of the user's session, it does not store any data in your browser or hard drive. It is used to analyze user navigation and offer a better experience.
Permanent Cookies: these are stored in the browser and are activated each time a new visit is made to the website. They have a specific expiration date and after this date they expire unless the notice is shown again to the user and he/she accepts.

- According to their purpose:

Technical: they are the most necessary for the user to make a normal use of the website. For example, they are those that allow a user to log in, share content on social networks, among others.
Customization cookies: these cookies allow users to choose some of the features of the website they are browsing, such as choosing the language of the site.
Analysis: they are those that allow our website to know the preferences of users and study the navigation of the same.
Advertising: they study the behavior of the users to be able to offer them later advertising related to what is supposed to interest their profile.

- Depending on the entity that manages them:

Own: are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
Third-party: these are cookies that are installed by another entity that is not the editor of the site, but by another entity that treats the data through cookies, for example, analytics tools.

COOKIES USED BY THIS SITE

The Portal only uses the following cookies:

Type	Purpose	When they are enabled	Duration
Technical (cookie preference)	Remember whether the user accepted or rejected analytics cookies, so as not to ask again on every visit.	Always: they are needed to respect the user's choice.	12 months
Analytics	Measure, statistically and in aggregate, how the Portal is used (pages visited, browsing time, source of visits) to improve its content and operation. They are not used for advertising.	Only if the user accepts them in the cookie notice.	Up to 24 months

Users can accept or reject analytics cookies in the notice shown when they start browsing, and change their choice at any time from the "Cookie settings" link at the bottom of every page. If they reject them, the Portal works normally.

HOW TO DISABLE COOKIES?

You can allow, block or delete cookies installed on your computer by configuring the options of your internet browser. In the event that you block them, it is possible that certain services that require their use will not be available to you, below are links to information on how you can activate your preferences in the main browsers:

BROWSER	URL
Google Chrome	https://support.google.com/chrome/answer/95647?hl=es
Mozilla Firefox	https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies
Internet Explorer	https://support.microsoft.com/es-es/windows/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari IOS	https://support.apple.com/es-es/HT201265
Cookies Flash	http://www.macromedia.com/support/documentation/es/flashplayer/help/settings_manager07.html

XPERIENCE recommends not to accept cookies from third parties not previously validated in this policy.

OTHER NAVIGATION DATA:

Regarding the use of web beacons:

From time to time, The Company may make use in its applications of "web beacons" (also known as "internet tags", "pixel tags" or "clear GIFs"). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the Portal where the beacon is located, the URL of the page where the beacon is located, the time the Portal where the beacon is located was viewed, the type of browser used and the cookie information set by the third party.

Regarding the use of IP addresses (Internet Protocol)

An IP address is a unique identifier that some electronic devices use to detect each other and communicate over the Internet. Eventually when visiting, using or accessing the Portal, whether it is managed directly or through a third party, the IP address of the device used by the user or owner of information to connect to the Internet may be displayed. This information will be used to determine the general physical location of the device and to know from which geographic regions the visitors or users of the Portal come from in order to facilitate or enable the provision of a service, for example, for the georeferencing of the user or holder of the information.

ACEPTACIÓN DE LA PRESENTE POLÍTICA

With your express manifestation of acceptance of the information and authorization message that is displayed at the beginning of your navigation on the Portal, as well as with your navigation through the same, XPERIENCE assumes that you previously, expressly and informedly accept the use of cookies. However, the request for acceptance of this policy will be displayed at the bottom or top of the Portal and at each login or navigation in order for you to have a clear and informed knowledge of this content.

UPDATES AND CHANGES TO THIS POLICY

The Portal may modify this Cookies Policy based on legislative, regulatory, functional requirements or in order to adapt this policy to the instructions issued by the Personal Data Protection legislation enshrined in Law 1581 of 2012 and other regulatory and complementary rules, therefore users are advised to visit it periodically.

EFFECTIVENESS

This policy comes into force on the day (18) of the month (07) of the year (2022).